Terms of service
Terms of Service
By purchasing or participating in services offered by Allie Madden LLC (“we,” “us”), you (“client,” “you”) agree to the following terms.
Services
We provide coaching, facilitation, and retreat experiences as described on our website. Services may include 1:1 coaching sessions (virtual or in-person), group sessions, and/or related resources. Coaching is not therapy and does not replace medical, mental health, legal, or financial care.
Scheduling, Rescheduling, and Missed Sessions
Rescheduling: You may reschedule a coaching session with at least 24 hours’ notice. Requests made within 24 hours of the scheduled session may be treated as a missed session.
Missed sessions: For the 4-Week Habit Sprint, you are allowed one missed session (“life happens”). After one missed session, any additional missed sessions are forfeited and will not be made up or credited.
Late arrivals: If you arrive late, the session will still end at the originally scheduled time.
Packages and Expiration
If you purchase a package (including the 4-Week Habit Sprint), it includes the number of sessions stated at purchase. Package sessions are non-transferable unless we agree otherwise in writing. Packages must be used within 60 days of purchase.
Payments & Refunds
Payment is due at the time of booking or purchase unless otherwise stated in writing.
No refunds: Because your purchase reserves coaching time and capacity, all purchases are non-refundable, including packages and unused sessions, unless otherwise stated in writing by Allie Madden LLC.
Client Responsibilities
Please show up on time, engage fully, and respect the process. You remain fully responsible for your own decisions, actions, and results.
Communication Between Sessions
If between-session support is included in your service, the type and scope of support will be described on the relevant service page or in writing. Between-session support is not crisis support and response times may vary.
Intellectual Property
All tools, worksheets, practices, recordings, and written materials provided by Allie Madden LLC are for your personal or internal organizational use only. You may not copy, distribute, publish, sell, or share materials without written permission.
Health, Safety, and Assumption of Risk
Participation in coaching, movement, breathwork, or yoga practices is voluntary. You acknowledge inherent risks, including physical injury. You are responsible for consulting a medical professional as needed and for practicing within your own limits. Allie Madden LLC is not liable for injury, loss, or damages arising from participation except where prohibited by law.
Limitation of Liability
We cannot guarantee specific outcomes. Our services are not a substitute for medical, legal, or financial advice.
By participating in coaching, facilitation, or yoga practices, you acknowledge and accept any inherent risks. Allie Madden LLC is not liable for injuries or outcomes, and participation is voluntary.
Termination
We reserve the right to end services if necessary, including for nonpayment, inappropriate conduct, harassment, or repeated boundary violations. If services are terminated due to client conduct, remaining sessions may be forfeited.
Governing Law
These terms are governed by the laws of Colorado.
Contact
Questions? Email us at hello@alliemadden.com